Prepaid card is a convenient tool that aid people in daily money management. Even if this card is a simple tool that works for people’s comfort, its holder can still experience some issues when using it. In this case, the card provider’s contact information is needed to resolve your issue as quickly as possible. If NetSpend card user encounters trouble when utilizing the card, knowing NetSpend phone number and email address will help them immensely. In the next part, we will discuss the situations which require prepaid card user to contact the company.
Contacting NetSpend Phone Number and Email Address
Before you can use the new prepaid card, it needs to be activated beforehand. This company offers its consumers to activate their cards online. Consumers can also contact specific NetSpend phone number printed on their cards’ stickers for card activation. The phone number is toll free line. If card holders experience problems when activating their card, they can immediately report to the financial company.
Being unaware of fees that are related to prepaid account activities is also a common issue when using this type of card. Some card holders might be baffled to see the total charge they got from their accounts’ activities every month. Before you angrily contact NetSpend phone number to demand justice, you can actually learn about these fees on its website at https://www.netspend.com/prepaid-debit/how-it-works/fee-plan/. This step should actually be done before getting the card and becomes a point in your decision making.
Another issue that becomes more common these days is banking fraud. Although every transaction within this financial service is protected, there might be fraud attempts to card holders. To get prompt action, it is highly suggested to send an email to the designated address for fraud report which is email@example.com. Of course, contacting NetSpend phone number is also possible. You can talk to a customer’s service representative to talk about this issue.
If you are facing issues with prepaid account, customer service representatives are ready to answer your inquiries. You can contact the customer service department at 1-866-387-7363 every day. From Monday to Friday, this NetSpend phone number is available at 8 a.m. to 10 p.m. CST. Meanwhile, on Saturday and Sunday you can contact it at 8 a.m. to 8 p.m. CST. To get refund, consumers can contact 1-866-930-9924.
Before you are contacting a NetSpend phone number, you must prepare your 16-digit card number and PIN for identifier. After identity verification, you can move on to your problem and solve it quicker. Do not hesitate to contact the company because the faster you get the help, there will be less damage done.