As good as how it might have been, there is no such thing as perfect mortgage company in this world. Customers are bound to have one complaint or two. There is such thing as something unexpected in life too. You might never imagine that it can cause trouble for your mortgage. If you want to share Wells Fargo mortgage complaints to the company, there are 3 ways you can consider here. See if you prefer one of the three. Before that though, let us talk a bit about the company’s customer service for this matter first here.
Wells Fargo Superior Service to Customers
Of course, any mortgage company would be more than glad to hear their customers’ compliments. However, Wells Fargo Mortgage considers that all sorts of feedback from you are important to concern themselves with. Hearing both Wells Fargo mortgage complaints and compliments can give them clue as to how they can serve you better in the future. This is how they deliver superior service to their customers. Be it an exceptional experience or lack of service, you can share Wells Fargo mortgage complaints by way of these three.
- Sending Secure Email to Wells Fargo
The first way to share your mortgage complaints would be through secure email, of course. However, this way applies only to those who are the existing customer of Wells Fargo online. Since they are online customer, they must have online account to use. You need to have access to such account before you can send Wells Fargo mortgage complaints through secure email to the company. Through this way too, the company will have the capability to respond to you directly. Go to the Sign On section in the site to start this.
- Making Phone Call to the WF Banker
Sending secure mail is convenient, but it takes quite some time before you get the reply. To shorten the wait, you can just call the banker to share your Wells Fargo mortgage complaints. For this method, you just need to dial 1-844-931-2273. The banker should be available from Monday to Friday from 8am to 10pm and Saturday from 8am to 9pm Central Time. Sharing Wells Fargo mortgage complaints by phone call should cut the time short. After all, you get reply for Wells Fargo complaints right away. This too is convenient.
- Coming to the Wells Fargo in Person
Are you not comfortable talking things through phone call? Well, people have their own preferences when contacting others. If you don’t like sharing your problem through email or the line, you can simply come and visit the banker in person. Find the nearby branch by using WF locator. Then, you can make appointment as to when you can discuss your Wells Fargo mortgage complaints. Now, which one do you prefer the most? Either way, the company will still give you superior service to help you through your problems and maintain good lender-borrower relationship in WF Mortgage.